Prices:

All prices displayed include VAT and U.K. mainland delivery unless otherwise stated in the product description.

Order Acceptance / Confirmation:

Order acceptance and the completion of the contract between you and us will take place on the despatch of the products ordered to you unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions as outlined in our Returns Policy below.

Non-acceptance of an order may be a result of one of the following:

• The product you ordered being unavailable from stock
• Our inability to obtain authorisation for your payment
• The identification of a pricing or product description error

We will confirm your order either by e-mail or telephone. Order confirmation will only occur after payment has been validated.
Please note that this procedure can take up to 24 hours

Payment:

For all credit card payments we use the services of worldpay, one of the worlds most secure on-line credit card agencies, using the latest encryption technologies for your guaranteed security.

We will accept cheques payable to “ANTCARPARTS” and sent to ANTCARPARTS, Unit 8, Woodroyd Mill, South Parade, Cleckheaton, West Yorks, BD19 3AF.
Goods will be despatched immediately the cheques have cleared the bank.

Complaints and Queries

We will make every endeavour to offer our customer a first class level of service.
If you have any reason to complain or query our service please let us know by e-mailing sales@antcarparts.co.uk Call or write to ANTCARPARTS, Unit 8, Woodroyd Mill, South Parade, Cleckheaton, West Yorks, BD19 3AF, Telephone 01274 604622

Returns Policy

You have the right to return any product within 7 days of delivery or cancel an order at any time before delivery. Please contact us in advance to receive instructions/details for return. Claims for missing or damaged goods can only be investigated if reported to us within 24 hours of receipt.

Please note: Wrongly supplied goods will be reimbursed in full including all postal charges. For goods supplied in accordance with the order placed we will accept the return, BUT we do not pay any return postage/carriage charges and reserve the right to charge a 15% handling fee.

All goods must be returned in the original packing in an “as new” condition and include our delivery note/invoice as proof of purchase.

Amounts will only be reimbursed when goods have been received by us, subject to the above conditions.

Guarantee:

The manufacturer guarantees all products. This does not affect your statutory rights as a customer.

Privacy Policy:

Other than our agreement with worldpay, the company does not disclose buyer’s information to third parties.